02 September 2008

How to make subordinates happy

There is still no miracle cure that could make employees happy. But there are things that can create an environment in which people will thrive. Here are 10 "golden" rules that will help managers make their staff happy:

1. Find out what your employees are really thinking about.

Conduct a survey among the staff in order to determine what people like and dislike about the company and their work. Ask employees questions about the behavior of managers and ask if they understand the goals and objectives that the organization is trying to achieve, and what their role is in this matter. But be careful. Questions about what people think are just the beginning of the process. Be prepared for the fact that a negative reaction will follow in response.

2. Find out why people are leaving the company.

Make it a rule to ask everyone who quits about the reasons for leaving and make sure that you regularly monitor these trends and draw appropriate conclusions.

3. Encourage teamwork and good employee relationships.

Teamwork can be the key to creating a sense of purpose and involvement among staff. For example, team competitions can be held to unite the team.

4. Pay attention to how you communicate.

Reconsider your approach to communication within the company. Does it match your audience? Do you interest people? Are you open, honest and constant in communication?

5. At the end of any work, provide constant and constructive feedback.

Try to regularly evaluate the work of your employees - what they did well and what needs to be improved. Be constructive and ready to help. Set personal, achievable goals and be able to convince the employee that you recognize his efforts in the process of improvement.

6. Recognize the achievements of the staff.

A simple "thank you" is often enough, but you may want to understand how achievements should be formally recognized, for example, through awards or competitions. The main thing is to make it clear to employees that their contribution to the common cause is appreciated and that they are engaged in worthwhile work.

7. Deal with the "laggards".

The best employees can feel demoralized if you persistently ignore those in the organization who are not doing well enough. Work with them to understand which areas of activity should be improved.

8. Involve your staff in the business.

Share the company's goals with your employees and make sure that the company's leaders are always visible. Regularly report on how things are going in the company and how the goals are being achieved. Explain what people can do to increase their productivity.

9. Review your leadership style.

A well-known truth is that people do not leave the organization, they leave their bosses. Take a look at your managers and how they behave in your organization. If necessary, conduct corrective training and implement appropriate systems and processes that can improve personnel management.

10. Review the system of rewards and benefits.

By themselves, wages and benefits will not make people happy, but they can affect the state of happiness if people consider that their size is inadequate for the work invested. See what rewards and benefits other companies in your industry or region offer and think about what would suit your employees. Perhaps it will be a flexible working schedule, which British workers are now so eager for. Think about what approach you will use in your organization, and success will not take long.

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