23 March 2009

Be mutually polite and helpful!

The verdict of a boorUniversity of North Carolina Research\

North Carolina State University has shown that managers who are considered polite and pleasant people by subordinates and colleagues succeed more.

The first study assessed the situation arising in working groups formed to launch a new project or launch a new product on the market. Usually, this team gathers specialists of various profiles, for example, engineers, technologists, designers, advertisers and financiers. As it turned out, the effectiveness of the actions of this group of people directly depends on who is leading it. If the boss shows honesty, openness, politeness and respects the opinions of others, then the rest of the group members give themselves to work with great enthusiasm, generate more ideas and, de facto, form a single team, and do not make up a team of singles.

The second study showed that business leaders who find time to communicate with their subordinates in a free environment are more successful. For example, the efficiency of a company or department increases significantly in a situation where the head regularly has lunch with someone from his subordinates. The authors of the study quite simply explain the connection between a joint lunch and efficiency: no person (the manager is no exception) is able to keep in mind the entire amount of information necessary for decision-making. Conversations with subordinates who a priori know the situation in some area better, allow the boss to be aware of events and make fewer mistakes. On the other hand, if during such meetings the manager does not emphasize his authority and tries to show maximum respect for people, the psychological climate in the team improves.

Washington ProfilePortal "Eternal youth" www.vechnayamolodost.ru


23.03.2009

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